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|In 2006 alone, GlamourDog is proud to have shipped to 57 different countries worldwide!|
Thank you for your interest in our store. We ship regularly all over the world. Our typical shipping rates are calculated automatically when you proceed through our checkout. These Rates are usually good, but in some cases we may need to contact you for your approval on additional shipping charges for large items.
You can always calculate the cost for any international order by proceeding through our checkout to the page that asks for your credit card information, on this page will list your final cost including shipping.This does no include any fees that may be assessd by your government at the time of delivery
In some cases additional shipping charges may be needed, in these cases we will email you for permission to charge before we ship your order.
All orders are listed in U.S. Dollars. For a current currency conversion please see http://finance.yahoo.com/currency?u.
Depending on the items that you order, shipping times can vary greatly. Many of our products are normally sent to our customers directly by the manufacturer. For all foreign orders we have these items shipped to us directly before we ship them all back out to you to save you on shipping costs. Because of this, all your items will ship when we receive the last item in your order and we are able to ship them all together. Because many items in an order may be delayed by one item, international shipping times may exceed our normal 3 week time by up to 4 additional weeks. In such instances we encourage our customers to review their order and determine if they would like to remove the items which are on extended backorder so that the rest of their order can be shipped immediately.
Because shipping charges can be very expensive, we stress that you follow all sizing instructions VERY carefully so that you do not incur any return, and re-ship shipping charges which can quickly add up to cost more than the item if shipping is required 3 times. We encourage you to contact us if you have any questions about picking the correct size.
When ordering from GlamourDog.com, you will be the importer of record and customers will be responsible for all import fees, levies, duties, taxes, and other charges. GlamourDog.com has no way of controlling or knowing what these fees might be. GlamourDog.com strongly suggests that you check with your local government agency to determine the extent of such charges prior to purchase. GlamourDog.com cannot issue credit in cases where packages are not delivered due to non-payment of fees.
GlamourDog ships internationally exclusively with the United States Postal Service. GlamourDog is required to document each item sold as well as each item's value as merchandise from our store. We will always try to help our customers out as much as possible, however we are not allowed to misrepresent an original purchase as a "gift", or by declaring said merchandise at a false value. This is required to comply with shipping regulations, as well as to accurately insure each package. In the event an international exchange is needed, the exchange package will be noted as such and reference the original order to avoid duplicate taxes and surcharges.
In our experience shipping with USPS, rather than FedEX or UPS, has saved our international customers money in both brokerage fees, and other taxes.
If you have any other questions, please see our shipping info page which is located in the bottom right corner of every page of our website. Or feel free to write us directly if you have any other questions.